Visit York Training

PHONE 01904 550089 OR EMAIL training@visityork.org
to book places on any of these courses.

We are currently working on additional courses, so if the course you want is not listed below or is not running regularly enough, let us know and we’ll see what we can do!

SUMMARY LIST OF TRAINING COURSES AVAILABLE TO DATE

(For full details of each course see attached course specification document)

First aid

• Appointed Person’s (ref: FA1)
• First Aid at Work (ref: FA3)

Health & Safety

• CIEH Level 2 Award in Health & Safety in the workplace (ref: HS1)

Food Safety & Hygiene

• Food Safety & Hygiene - Level 2 Award (ref: FOC1)

Fire Safety

• Fire Extinguishers Users (ref: FS1)
• Fire Warden Training (ref: FS2)

Customer Care

• Discover York Tour (ref: CC1)
• Welcome Host – Visitor Attraction Employees (ref: CCWH4)
• Welcome Host Plus (ref: CCWH5)
• Welcome All (ref: CC2)
• Complaint handling (ref: CC3)

Business skills & Support

• Converting telephone enquiries into sales (ref: BSK1)
• Lead, Motivate & Succeed (ref: BSK2)
• Proof reading (ref: BS3)
• Recruiting & retaining staff (ref: BS4)
• Marketing skills (ref: BS5)

Please note that all prices are ex-vat and all courses except FA1-3, and FS1-2 are at a Visit York partner discount rate. For non-partners, the cost will be an additional £10 per person per course.

 

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